Frequently Asked Questions

Q: What's in the lip balm?
A: All good stuff! Organic soy bean oil, sunflower oil, palm oil, organic olive oil, avocado oil, beeswax, cocoa butter, shea butter, vitamin e, flavor, and FD&C colors.

Q: What flavors are available?
A: We have five great flavors: Vanilla, Cherry, Mint, Blue Raspberry and Unflavored.

Q: How does quantity pricing work?
A: 10-50 lip balms are $2.00 each. 51-100 are $1.75. 101-500 are $1.50 and 501 or more are $1.25. The discounted price will automatically be applied to your order.

Q: Can I see a "proof" of my label before you make them?
A: Of course! We will email you a proof of your label for your approval prior to production.

Q: Do you have return policy? What if there is something wrong with my order?
A: While personalized products can not be returned, we strive to make sure our customers are satisfied with their order. If you discover a problem upon receipt of your lip balms, please email us right away at Denise@MaddieLovesLipBalm.com so we can make it right.

Q: What can I have printed on my lip balms?
A: You are only limited by your own imagination. If you want to discuss an idea before submitting your order, please email us at Denise@MaddieLovesLipBalm.com. Please be advised: we respect copyright law, and we can not reproduce a copyrighted image unless you own the image or have written permission from the owner.

Q: Is there a minimum order?
A: Our minimum order is 10 lip balms, and then the sky is the limit!

Q: Do the lip balms have a tamper proof seal?
A: Yes! We took "tamper proof" up a notch by shrink wraping every lip balm. The shrink wrap prevents accidental opening before the lip balm gets to it's intended recipient, and because it stays on the lower part of the tube, it protects your label for the life of the lip balm.

Q: What is your set up fee?
A: Zero. Zip. Zilch. Nada. There is never a set up fee to create your personalized lip balms with Maddie Loves Lip Balm.

Q: I didn't see my question here.
A: Shoot us an email at Denise@MaddieLovesLipBalm.com so we can answer your question!